Dialog Axiata PLC, Sri Lanka’s leading connectivity provider, has launched a new AI-powered Chat & Voice Bot on Yeheli.lk, the country’s first free, trilingual, and anonymous digital advisory platform. This initiative, timed to coincide with International Women’s Day, is part of Dialog AI—a program dedicated to advancing responsible and inclusive artificial intelligence solutions. By enhancing digital support for families across Sri Lanka, Dialog reinforces its commitment to delivering “The Future. Today.” through technology that addresses real human needs.
Yeheli.lk collaborates with the National Institute of Mental Health, Without Borders, and Doc990, integrating clinical expertise, counseling services, and digital health access. This collaboration aims to guide users toward credible information and professional support when additional assistance is necessary. The newly launched AI-powered feature provides 24/7 chat and voice-based support in Sinhala, Tamil, and English, allowing individuals to confidentially seek help at any time and from any location within the country, free of charge.
Designed as a safe digital space, Yeheli.lk enables individuals to ask personal questions without fear of judgment. The platform provides information on mental health, family and relationship concerns, personal wellbeing, and other health-related issues. The AI Chat & Voice Bot offers initial support to help users understand their concerns and options, directing them to qualified professionals and partner organizations when further expert assistance is needed. The platform remains committed to maintaining anonymity and confidentiality.
This initiative is part of Dialog AI, reflecting the company’s approach to using artificial intelligence to address real human challenges while prioritizing privacy and trust. Guided by its brand promise of “The Future. Today.,” Dialog responsibly leverages emerging technologies to expand access to wellbeing resources and enhance digital inclusion across Sri Lanka. By providing trilingual access and extending its reach geographically, this enhancement underscores Dialog’s dedication to responsible innovation.
Asanga Priyadarshana, Group Chief Corporate Officer of Dialog Axiata PLC, stated, “The introduction of the AI Chat & Voice Bot on Yeheli.lk under Dialog AI demonstrates our commitment to creating safe and inclusive spaces through technology, allowing individuals to seek guidance with confidence. On International Women’s Day, this enhancement broadens access to confidential, trilingual support and connects users to expert services when necessary.”
This launch also reflects Dialog’s broader commitment to diversity, equity, and inclusion (DEI), extending beyond its workplace into the communities it serves. In acknowledgment of these efforts, Dialog Axiata PLC received the national honor for ‘Best DEI Initiative’ at the DEI Champions Awards 2025, organized by the Ceylon Chamber of Commerce through the SCOPE Programme, co-financed by the European Union and the German Federal Foreign Office. This recognition highlights Dialog’s ongoing focus on fostering inclusive environments and ensuring digital innovation meaningfully contributes to the wellbeing and empowerment of all communities.
The initiative aligns with Dialog’s broader sustainability and ESG commitments, demonstrating how digital infrastructure can be used to expand access to wellbeing resources and empower individuals to make informed decisions confidently. The AI Chat & Voice Bot is now available free of charge on www.yeheli.lk, accessible to users across Sri Lanka 24/7.
