Radisson Hotel Kandy is delighted to announce the appointment of Mr. Mangala Hemananda as the new General Manager. With over 20 years of extensive experience in luxury and upscale hotel management, Mr. Hemananda is recognized for his strong leadership abilities, operational knowledge, and a commendable history of enhancing service quality and performance.
In his role at Radisson Hotel Kandy, Mr. Hemananda has played a crucial part in improving operational standards, boosting guest satisfaction, and implementing significant quality enhancements. His leadership has led the hotel to achieve a notable accomplishment by winning the Quality Accelerator Award for the first quarter of 2025, acknowledging it for the highest quality improvements in the Middle East, Africa, and Southeast Asia region.
Before his current position, Mr. Hemananda advanced through various leadership roles within the Radisson Hotel Group, including Hotel Manager, Executive Assistant Manager, and Rooms Division Manager at Radisson Hotel Colombo. His career also includes valuable international experience at Jebel Ali Beach Hotel in Dubai and Komandoo Island Resort & Spa in the Maldives, which have enriched his understanding of global hospitality standards.
Mr. Hemananda has established a robust foundation in Sri Lanka’s hospitality industry, notably through key operational leadership roles at The Kingsbury Colombo, where he rose to become the Director of Facilities and Head of the Butler Department. He also gained early experience in housekeeping operations at Hilton Colombo. These roles have contributed to his expertise across various departments, including Rooms Division, Housekeeping, and Food & Beverage, allowing him to develop a comprehensive leadership approach.
In terms of education, Mr. Hemananda specializes in Hospitality Management from the Sri Lanka Institute of Tourism & Hotel Management (SLITHM) and holds a Diploma in Accommodation Management from Hilton University & Hotel School The Hague.
Apart from his professional successes, Mr. Hemananda has made significant contributions to the industry as the inaugural President of the Sri Lanka Housekeepers’ Association and received the Hayleys Group Chairman’s Award for Leadership for his exceptional work during the refurbishment project at The Kingsbury Colombo.
Kristofer Quadros, Cluster General Manager of the Trio of Radisson Hotels, commented on the new appointment, stating, “Mangala’s promotion to General Manager of Radisson Hotel Kandy is a fitting acknowledgment of his commitment, enthusiasm, and impressive career growth within the Radisson Hotel Group. He has consistently illustrated strong leadership and operational proficiency, along with a steadfast dedication to providing outstanding guest experiences. We are thrilled to see him embrace this new challenge and are confident that, under his guidance, Radisson Hotel Kandy will enhance its market standing, motivate its team, and achieve even greater accomplishments.”
In response to his new role, Mr. Hemananda expressed, “I am truly honored to assume the General Manager position at Radisson Hotel Kandy. I am eager to build on the solid foundation that exists and collaborate closely with the team to enhance guest experiences, improve operational effectiveness, and further establish the hotel as a premier destination in Sri Lanka’s hill capital. My emphasis will be on consistency, innovation, and creating unforgettable experiences for every guest.”
Looking forward, under Mr. Hemananda’s leadership, Radisson Hotel Kandy aspires to reinforce its status as a top hospitality destination in Sri Lanka’s hill capital, with a sustained focus on enhancing guest experiences, operational excellence, and sustainable growth.
